WhatsApp Business allows small and medium businesses to instantly contact their customers. It is totally free for Android and iOS.
WhatsApp Business was implemented in order to support small and medium businesses so they can communicate more effectively and professionally with their customers.
The app is available for free for iOS and Android and access through WhatsApp Web.
To install it you must download the application normally from Google Play or the App Store and then enter a unique phone number for the company.
After entering the number it is necessary to indicate the name of the company correctly, since it cannot be changed later.
Then the number will be verified and confirmed by the platform, indicating to the contacts that it is a company account.
As advantages of using this app, the following can be mentioned as important: